Search

Language:  
Search for:

Available article translations:

When I try to access Parallels Plesk Panel, I’m redirected to incorrect URL

Article ID: 9412, created on Dec 8, 2010, last review on Feb 24, 2015

APPLIES TO:
  • Plesk 12.0 for Linux

Symptoms

•    After installation, when you try to go to https://your-domain-name:8443 to log in to Plesk, you are redirected to an incorrect URL: https://incorrect-url:11444/relay

•    After running the postinstall wizard and trying to log out, you are redirected to an incorrect URL: https://incorrect-url:11444/relay

•    When you try to log in to Plesk the second time (after the postinstall wizard is run), you are redirected to an incorrect URL: https://incorrect-url:11444/relay

Cause

Custom & Business Manager and SSO are configured to work with an incorrect URL.

Resolution

  1. Change the server hostname to a valid one – follow the instructions given in this KB article How can I change server hostname for Parallels Plesk Panel 10 integrated with Customer & Business Manager? if you are using the local Customer & Business Manager.

  2. Check SSO settings:

/usr/local/psa/bin/sso -g

If hostname is not correct, update hostname with server_pref utility:

    /usr/local/psa/bin/server_pref --update -hostname <relevant_correct_hostname>

Search words:

Plesk 12




a914db3fdc7a53ddcfd1b2db8f5a1b9c 29d1e90fd304f01e6420fbe60f66f838 56797cefb1efc9130f7c48a7d1db0f0c 2a5151f57629129e26ff206d171fbb5f e335d9adf7edffca6a8af8039031a4c7

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No
 
 
 
 
 
 
Server Virtualization
- Odin Cloud Server
- Odin Containers for Windows 6.0
- Odin Virtuozzo Containers
Automation
- Odin Automation
- Odin Automation for Cloud Infrastructure
- Odin Business Automation Standard
- Odin Virtual Automation
- Odin Plesk Panel Suite
- Web Presence Builder
- Odin Plesk Automation
- Odin Small Business Panel
- Value-added Services for Hosters
- Odin Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification