Search for:

  • Article for your preferred language does not exist. Below is international version of the article.
Available article translations:

How to turn on debug logging in Customer & Business Manager

Article ID: 9300, created on Nov 12, 2010, last review on Jan 28, 2015

  • Parallels Plesk


Debug logging is not enabled for "Customer & Business Manager" by default.

If an error occurs, the debug logging helps you collect the information necessary for our support engineers to diagnose and fix it. You should turn this service on, reproduce the error, and attach the newly added log records to the error description.

To turn on the debug logging, do the following:

1.In the file config.php, set "true" for the parameter ALLOW_DEBUG_LOGGING.

If you run Linux, the file resides in /opt/plesk-billing/lib/lib-billing/include/config/. If you run Windows, the file resides in the directory %plesk_dir%\billing\htdocs\lib-billing\include\config\.

2.Go to Server Administration Panel -> All Settings -> Debug Log and click Enable Logging in the opened page.

This information can be found in Parallels Customer and Business Manager Administrator's Guide and also at the Parallels Plesk documentation page.

Search words:

billing debug

Call to a member function isDefault() on a non-object (Domain.php:966)

cbm debug

c81e59b61af9dca603ba03b14aabe968 56797cefb1efc9130f7c48a7d1db0f0c

Was this article helpful?
Tell us how we may improve it.
Yes No
Server Virtualization
- Parallels Cloud Server
- Parallels Containers for Windows 6.0
- Parallels Virtuozzo Containers
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Value-added Services for Hosters
- Parallels Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification