Search for:

Available article translations:

Unable to back up large container: Acronis Error: Module=0 Code=0, Tag=0

Article ID: 113802, created on May 2, 2012, last review on Aug 15, 2014

  • Parallels Operations Automation 5.4
  • Parallels Cloud Server 6.0
  • Parallels Virtuozzo Containers for Linux 4.7


Container backup fails with Acronis Error: Module=0, Error=0, Tag=0:
[root@mypvcserver log]# vzabackup localhost
Starting backup operation for node ''...
* Operation with the Container(s),#101, is started
* Backing up environment locally
* Checking parameters
* Dumping quota
* Creating backup 8a33d65b-98f5-1643-bb3f-6e0ec6b6e260/20120414064310
* Adjusting backup type (full)
* Backup storage: receiving backup file
* Preparing for backup operation
* Operation with the Container(s),#101, is finished with errors: Failed to perform the file backup
Acronis Error: Module=0 Code=0, Tag=0,.
Backup operation for node '' failed: Failed to perform the file backup
Acronis Error: Module=0 Code=0, Tag=0,
Backup failed


Parallels Virtual Automation backup tools use the /tmp partition for storing B-tree data for the file system of the container being backed up. If the container is rather big, the temporary file may require more free space in /tmp.


There are two ways to resolve the issue:

  • Bind-mount the /tmp partition onto a larger partition:

    # mkdir /vz/temp
    # mount --bind /vz/temp /tmp

    In order to preserve such behavior after a server reboot, add the corresponding record to /etc/fstab, e.g.:

    # echo "/vz/temp /tmp none bind 0 0" >> /etc/fstab
  • Change temporary storage location in PVA Agent backup plugin configuration (as of PVA 4.6.4 update 4 or 6.0):

    1. Edit /opt/pva/agent/plugins/VZABackupLibClient/VZABackupLibClient.voc
    2. Append parameter/load/params section for vzlin_backup_serializer11 with envp variables so the resulting section will look in a following way:

          <!-- vzlpl stuff -->
                  <short>Virtuozzo Backup plugin</short>
                          <params xsi:type="plugin_params_externType">
                                  <!-- Environment variables-->
    3. Restart PVA Agent

Related KB articles:

8133 How to increase PVA Agent timeouts for backup operations

113790 PVA Backup: Servers, roles, and processes

113801 Unable to back up a container with old layout: Acronis Error: Module=0 Code=0, Tag=0

113794 Unable to back up containers on LVM over iSCSI

Search words:

Acronis Error: Module=0 Code=0, Tag=0, .Module=0 Code=0, Tag=0



big container

2897d76d56d2010f4e3a28f864d69223 bf1c3a170005eae151f49ba2720abde9 3d9560cc94370f9e1bd9256d230e5ee8 64cafed7cc15bceb3b240d8c2f92dce3 caea8340e2d186a540518d08602aa065 eb0ea3b827d18de2329b6477e24c1d59 909d99074e442b52ce54cc7b31cf065d 177dc6fee28957c8ff798197ff2c6602 32767b020da91159b5a6d6a3ddea0d2b c65eaff5333f2b87eda32041b8ac987f bb8d08f557ff7e4b314b6bbaa846b034

Was this article helpful?
Tell us how we may improve it.
Yes No
Server Virtualization
- Parallels Cloud Server
- Parallels Containers for Windows 6.0
- Parallels Virtuozzo Containers
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Value-added Services for Hosters
- Parallels Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification