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APS: General Information, Best Practices and Troubleshooting

Article ID: 115664, created on Mar 10, 2013, last review on Aug 12, 2014

APPLIES TO:
  • Operations Automation
  • APS 1.x

The article provides information about APS application hosting in Parallels Automation (PA):
  • General information about APS standard and applications
  • Best practices
  • Known issues
  • Troubleshooting techniques

1. APS standard and packages

 
Application package content
 
Application requirements


2. Types of APS packages provisioning

 
Shared Web Server
 
Dedicated VPS
 
External System
 
Site Application vs SaaS Application

3. APS provisioning infrastructure

 
Where imported APS packages are stored
 
Provisioning architecture
 
Provisioning Gateway Host
 
How to find Provisioning Gateway Host for APS application instance


4. APS provisioning operations

 
APS application life cycle
 
Import new application
 
Install new application instance
 
Configure installed application instance
 
Upgrade application instance
 
Remove application instance
 
Synchronize resource usage for instances of APS applications


5. Troubleshooting APS problems

 
Task 'Executing configuration script' failures
 
Troubleshooting 'Executing configuration script' tasks
 
How to find POA tasks for particular application instance


6. Best practices

 
How to install locale for APS application
 
How to configure APS application to limit diskspace quota for users
 
How to install APS application on customer's domain automatically
 
How to change parameters of installed APS application instance


7. Known issues

 
Cannot install APS application: "env: /usr/libexec/php5-cgi/bin/php: No such file or directory"
 
Unable to install APS Package of External Provisioning type
 
APS application import fails: 'Error: %1 is not a valid Win32 application'
 
APS application does not use selected language
 
POA works unstable due to failed APS periodic tasks: CP unavailable, OpenAPI methods fail
 
APS task fails: 'Document not well-formed'
 
APS application task fails: 'Another operation on instance of application / service is already in progress'
 
Upgrade of APS application instance not to the latest version is not possible
 
Cannot install/update plugin for Wordpress application: 'Missing archive file'
 
APS task 'Executing configuration script' fails: 'Unknown function'



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