Article ID: 130828, created on May 17, 2017, last review on May 17, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

Provider or reseller customized CCPv2 via CCP v2 Navigation menu by hiding the following elements:

view@http://www.parallels.com/ccp-domains#registerDomain
popup@http://www.parallels.com/ccp-users#changePasswordPopup 
view@http://www.parallels.com/ccp-users#editUserPopup

Then attempt to navigate to either of menus in CCPv2 lead to HTTP error 404:

Domains > Add New Domain;
Open "My Profile" and press "Change Password" button;
Press "Edit" button on "User Settings" tile.

In browser console the following response could be found:

{"code":"404","message":"Requested view with id http://www.parallels.com/ccp-users#changePasswordPopup exists but cannot be displayed.\nCheck its visibility conditions (expression in attribute 'visible' or missing required variables in scope)"}

Cause

The issue was recognized as APS-42212: 'Unexpected behavior after disabling some entries in "CCP v2 Navigation"' and submitted for further investigation to the Engineering team.

Answer

Currently there is no workaround for the issue.

You may contact your technical manager or Pooled Technical Associates team in order to clarify status of the issue.

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